You can delete your NewYou AI account and data whenever you want. There are two ways to do it: inside the app, or by sending us an email if you cannot open the app.
Option 1: Delete in the app
- Open NewYou AI and sign in.
- Go to Settings › You.
- Tap Delete account.
- Confirm when asked. Deletion starts right away and cannot be undone.
Option 2: Request deletion by email
If you cannot open the app, email us from the address on your account at jimmymccarthy1213@outlook.com. You can copy this template:
To: jimmymccarthy1213@outlook.com Subject: Delete my NewYou AI account Hello, Please delete my NewYou AI account and all associated data. Account email: [the email you signed up with] Sign-in method: [email and password, or Sign in with Apple] I understand this cannot be undone. Thank you.
We may ask you to confirm you own the account before deleting it. We complete email requests within 30 days.
What gets deleted
- Your account and sign-in details.
- Your fitness data: workout history, weigh-ins, food logs, water and habits.
- Your progress and weigh-in photos.
- Your Future You photos and generated images.
- Your stored Sign in with Apple token, which we use to revoke the connection with Apple when your account is deleted.
What is not deleted
- Subscriptions. Deleting your account does not cancel a paid subscription. Cancel it in the App Store or Google Play first (steps are on the support page), or you may keep being billed.
- Purchase records kept by Apple, Google and RevenueCat, and information we must keep to meet legal obligations.
Delete only your photos or a Future You preview
You do not have to delete your account to remove a Future You preview. Deleting a preview removes its source photo and generated images. For other data questions, see our Privacy Policy or email jimmymccarthy1213@outlook.com.
ASEM Systems LLC, 4539 N 22nd St, Ste N, Phoenix, AZ 85016-4639, United States.